People Skills by Robert Bolton

People Skills

People Skills Book Summary

“People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts” is a fantastic book on self-development.  Robert Bolton is the author of this book. The Robert’s book is a great read for learning about communication skills.  It enables readers to improve the personal and professional relationships instantly. It is a communication-skills handbook that can help you eliminate communication problems. Robert describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, or dependency. The book explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. If you have a job where you deal with the public, have real live human co-workers or you have a wife, read this book. Bolton makes not only understanding the idiosyncrasies of other people manageable, he also helps the reader look inward to help make you a better communicator.

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